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Ear Wax Removal

Our professional ear wax removal service can relieve discomfort and hearing loss, ensuring your ears are clean and healthy and helping to improve your overall hearing experience, with our registered hearing aid dispensers.

Our Services

EAR WAX REMOVAL

HOME EAR WAX REMOVAL

WAX CARE PLAN

What is ear wax?

Simply put, ear wax, or cerumen, is a natural mix of oil, sweat, hair, and dead skin cells. While many people think ear wax is “dirty,” that’s actually a misconception. In fact, ear wax plays an important role in protecting your ears—it has antibacterial properties that help prevent infections and keep your ears healthy.

Ear wax typically appears in shades of brown or yellow, but it can also have reddish or even black tones. Interestingly, the darker the wax, the longer it’s likely been there. So, while ear wax is completely normal, it’s important to take care of it to maintain healthy ears! At Dipple and Conway, we’re here to help with safe and effective ear wax removal, keeping your ears clear and comfortable.

FAQs

Can ear wax cause a hearing loss? Yes, when ear wax completely blocks the ears it can cause a moderate hearing loss. It is however, temporary, as soon as the ear wax has been removed you will hear as you normally would.

FAQs

Is Microsuction painful? With Microsuction you will usually feel no pain, you will typically feel the wax move as it comes out. On rare occasions you may feel a little pinching but this is just when the wax is being pulled away from the ear canal.

FAQs

Should you soften the wax before ear wax removal? Yes, this will help in most cases, but try not to over oil your ears as this may cause other issues. Speak to us to find out more.

FAQs

Should you remove ear wax yourself? In short, no! There are many tools out there that promote ‘cleaning out ear wax’ these ear wax removal tools are usually not certified and can cause irreversible damage to your ears.

Go premium with membership to our Vision Care Plan

Full peace of mind for your eye care.

  • 25% discount off all complete spectacles, prescription sunglasses and contact lenses
  • Inclusive eye examinations and consultations
  • Premium open door access to our expert Optometrists

Latest Reviews

Book an Appointment

Ear Wax Removal

At Dipple and Conway, we offer safe and effective ear wax removal using microsuction. It uses a small, gentle vacuum to remove ear wax with precision.

£79.00

Home Ear Wax Removal

At Dipple and Conway, we offer safe and effective ear wax removal using microsuction. It uses a small, gentle vacuum to remove ear wax with precision. We also understand that health and mobility challenges can make it difficult to visit us, which is why we offer a home visit service. Let us take care of your ears—wherever you are!

£79.00

Wax Care Plan

Our Wax Care plan offers you a fully comprehensive ear wax removal care service, with unlimited ear wax removal included. You can take advantage of our ‘open door policy’. All for a set monthly fee, giving you peace of mind when you need it most.

£15.00pm

Norwich Branch

Located on Castle Street, settled proudly beneath the grand Norwich Castle, our Norwich opticians pays homage to the generations of hard work that has built not only a successful business but a community of local people who continue to trust the exemplary service of Dipple & Conway.

Telephone

01603 626750

Address

19 Castle Street
Norwich
Norfolk
NR2 1PB

Opening Times

  • Monday: 9am - 5:30pm
  • Tuesday: 9am - 5:30pm
  • Wednesday: 9am - 5:30pm
  • Thursday: 9am - 5:30pm
  • Friday: 9am - 5:30pm
  • Saturday: 9am - 5:00pm
  • Sunday: 10am - 4pm

Diss Branch

Having invested in our Diss practice over the years, you’ll find a warm and welcoming space in which we provide exceptional eye care services.

Telephone

01379 642598

Address

12 Market Place
Diss
Norfolk
IP22 4AB

Opening Times

  • Monday: 9am - 5:00pm
  • Tuesday: 9am - 5:00pm
  • Wednesday: 9am - 5:00pm
  • Thursday: 9am - 5:00pm
  • Friday: 9am - 5:00pm
  • Saturday: 9am - 4:00pm
  • Sunday: Closed

Swaffham Branch

Say hello to our friendly team, they can’t wait to assist you.

Telephone

01760 724777

Address

63 Market Place
Swaffham
Norfolk
PE37 7AQ

Opening Times

  • Monday: 9am - 5:00pm
  • Tuesday: 9am - 5:00pm
  • Wednesday: 9am - 5:00pm
  • Thursday: 9am - 5:00pm
  • Friday: 9am - 5:00pm
  • Saturday: 9am - 4pm
  • Sunday: Closed